---
title: "Dovenmuehle"
description: "Dovenmuehle is one of the leading subservicing companies with more than 1.4 million mortgage loans for 375+ lenders of all sizes nationwide."
featured_image: "https://mortgagecollaborative.com/wp-content/uploads/2026/02/Preferred-Partner-Feature-Images-The-Mortgage-Collaborative-23.webp"
url: "https://mortgagecollaborative.com/dovenmuehle/"
date_modified: "2026-09-02T17:29:01+00:00"
---

![Dovenmuehle corporate logo, preferred mortgage servicing and loan administration partner for The Mortgage Collaborative.](https://mortgagecollaborative.com/wp-content/uploads/2025/12/dovenmuehle-logo-deep-purple.png)

### About Dovenmuehle

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Dovenmuehle (DMI) is one of the leading subservicing companies in the U.S., managing 1.5 million loans with unpaid principal balances totaling $400 billion. 

The subservicing partner of choice for many top mortgage lenders across the nation, DMI’s innovative approach is focused on delivering value and driving operational efficiency that translates into measurable results for its clients and their borrowers:

- 85.3% of service calls answered within 20 seconds
- First call resolution rate of 92%
- Average customer service survey score of 6.5/7
- Average speed to answer of 12 seconds for private label servicing lines
- Abandonment rate of only 2.2%

[Learn More](https://www.dovenmuehle.com/)

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Exclusive For TMC Members

### Our Offerings

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- Top-tier proprietary technology
- Rigorous compliance
- Excellent customer service
- Cost savings

DMI offers a robust suite of client and borrower-facing tools, including the Your Mortgage Online mobile app, the DMIConnect client portal, and the Servicing360 business intelligence platform. Lyra, DMI’s mortgage data intelligence engine, transforms complex loan data into clear, actionable insights that help lenders support early, effective decision-making. Paired with the Recapture Suite, lenders can leverage borrower intelligence and personalized communication to strengthen relationships and protect portfolio value.

**To learn more, contact Anna Krogh, Senior Vice President of Business Development at [Anna.krogh@dmicorp.com](mailto:Anna.krogh@dmicorp.com) or visit our [website](https://www.dovenmuehle.com/).**

[Connect With Us](https://www.linkedin.com/company/dovenmuehle/)

![DMI-Anniversary-graphic (1)](https://mortgagecollaborative.com/wp-content/uploads/2026/09/DMI-Anniversary-graphic-1.png)

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[Video](https://youtu.be/mPb8hg-Oe_0)

### Recognized Excellence

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DMI maintains an exemplary compliance record with all federal, state, CFPB and agency servicing regulations and has been recognized across the industry for its outstanding track record.

DMI earned the [Fannie Mae STAR award](https://www.send2press.com/wire/dovenmuehle-earns-fannie-mae-star-award-for-servicing-excellence-for-the-seventh-time/) for servicing excellence for the seventh time in 2026. It has also maintained a [Tier 1 Rating](https://www.send2press.com/wire/dovenmuehle-maintains-fha-tier-1-rating-from-huds-tier-ranking-system-trs-ii-scorecard-throughout-2025/) from HUD’s Tier Ranking System (TRS) Scorecard through 2025, received an overall rating as an ‘above average’ residential mortgage loan servicer from [Moody’s Investors Service](https://www.send2press.com/wire/moodys-investors-service-affirms-dovenmuehles-overall-rating-as-above-average-residential-mortgage-loan-servicer/) and maintained an Above Average ranking as a residential mortgage loan primary servicer from [S&P Global Ratings](https://www.send2press.com/wire/dovenmuehle-receives-new-subordinate-lien-servicer-ranking-maintains-above-average-primary-servicer-ranking-from-sp-global-ratings/) for the 14th consecutive year.

DMI provides exceptional security, completing the independently evaluated [SOC 1 and SOC 2 Type 2](https://www.send2press.com/wire/dovenmuehles-2025-soc-1-and-soc-2-type-2-reports-underscore-high-data-security-standards-and-robust-internal-controls/) Reports annually. DMI also received the [ISO/IEC 27001 certification](https://www.send2press.com/wire/dovenmuehle-receives-iso-iec-27001-certification-reinforcing-commitment-to-data-security-and-operational-excellence/) from NSF International Strategic Registrations (NSF-ISR), an NSF company, in 2025.

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## Contact Us

![Dovenmuehle corporate logo, preferred mortgage servicing and loan administration partner for The Mortgage Collaborative.](https://mortgagecollaborative.com/wp-content/uploads/2025/12/dovenmuehle-logo-deep-purple.webp)

##

###

##### Anna Krogh

## Senior Vice President, Business Development

## [Anna.krogh@dmicorp.com](mailto:Anna.krogh@dmicorp.com)

- [Linkedin](https://www.linkedin.com/company/dovenmuehle/)

[  Get Connected   ](mailto:Anna.krogh@dmicorp.com)